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Publications

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Social media usage by digital finance consumers: Analysis of consumer complaints in Kenya, Nigeria, and Uganda from July 2019 - July 2020

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Country Kenya Nigeria Uganda

Program Area Financial Inclusion

Topics Consumer Protection Complaints Redress

Leveraging Customer Complaints Data to Monitor Consumer Protection in Mobile Services in Uganda

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Authors Kyla Longman Rafe Mazer

Country Uganda

Program Area Financial Inclusion

Topics Consumer Protection Complaints Redress

Competition Authority of Kenya Digital Credit Market Inquiry

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Authors Daniel Putman Rafe Mazer William Blackmon

Country Kenya

Program Area Financial Inclusion

Topics Consumer Protection Debt Stress

Transaction Cost Index: Country Briefs | Measuring the True Cost of Digital Financial Services in Bangladesh, Tanzania, and Uganda

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Country Bangladesh Tanzania Uganda

Program Area Financial Inclusion

Topics Consumer Protection Price Transparency

Transaction Cost Index: Year 1 Comparative Report

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Authors Francis Annan William Blackmon Xavier Giné Brian Mwesigwa Ria Zapanta

Country Bangladesh Tanzania Uganda

Program Area Financial Inclusion

Topics Consumer Protection Price Transparency

Transaction Cost Index: A Toolkit for Measuring the Real Costs of Digital Financial Services

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Authors Paul Adams Francis Annan William Blackmon Xavier Giné Lina Hochhalter Brian Mwesigwa Ria Zapanta

Program Area Financial Inclusion

Topics Consumer Protection Price Transparency

Transaction Cost Index: Year 2 Comparative Report

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Authors Paul Adams Francis Annan William Blackmon Xavier Giné Lina Hochhalter Brian Mwesigwa Ria Zapanta

Country Bangladesh Tanzania Uganda

Program Area Financial Inclusion

Topics Consumer Protection Price Transparency

Evidence for Impact: Insights from the Human Trafficking Research Initiative

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Program Area Human Trafficking

Application Guidelines | Human Trafficking Research Initiative | Request for Proposals | Seed Funding Round 4

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Program Area Human Trafficking

Research and Learning Agenda | Human Trafficking Research Initiative

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Authors Alina Bitran Arizpe Valentina Farinelli Jeni Sorensen

Program Area Human Trafficking

Reintegrating Former Members of Nonstate Armed Groups: State of Evidence and Design Recommendations

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Authors Ricardo Morel Ayda Lulseged

Program Area Peace & Recovery

Call for Proposals | Peace & Recovery Initiative

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Program Area Peace & Recovery

Peace & Recovery Initiative | Application Instructions

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Program Area Peace & Recovery

New Evidence on Crime and Violence: Insights from Low- and Middle-Income Countries

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Authors Cecilia Suescún Salazar Ricardo Morel

Program Area Peace & Recovery

Topics Crime Violence

Request for Proposals | IPA Soft Skills Research Fund

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Program Area Entrepreneurship & Private Sector Development

Topics Human Capital & Skills

IPA Environmental Report

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Program Area Climate & Environment

Topics Environment

Research and Learning Agenda, Climate and Environment Program (CEP)

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Authors Gonzalo Pons Nathanael Goldberg Enrique Fernandez

Program Area Climate & Environment

Topics Environment

Evidence Repository Integration Proposal

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Can Soft Skills Promote Employment Outcomes for Graduates and Young Professionals in Bangladesh?

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Researchers Mahreen Khan Iman Sen

Country Bangladesh

Program Area Entrepreneurship & Private Sector Development

Topics Youth Training & Mentoring Human Capital & Skills

Communication Strategies for the Socioeconomic Integration of Migrants in Colombia

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Authors Simón Borrero Natalia Duran Valbuena

Country Colombia

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