Note, this podcast was generated by NotebookLM, an AI-powered tool, based on the sources listed below. It contains inaccuracies and misinterpretations, so treat it as an entertaining introduction to our work rather than a definitive source of information. Special apologies for claiming credit for SPTF's DFS Standards and some misinterpretation of Francis Annan's 'Randomized Entry' paper!

Please see below a list of papers, reports, blogs, webinars, and events IPA's Financial Inclusion Program produced or participated in 2024.
 

January 

• Report: Results Measurement Toolkit: Interoperable Payment Systems (Hussam Razi) 
• Report: Mobile Instant Credit: Impacts, Challenges, and Lessons for Consumer Protection (Dan Cassara, Ria Zapanta, and Seth Garz)
  • Blog: The Promise and Harms of Digital Credit: What Does the Evidence Say? (Dan Cassara and Ria Zapanta)
  • Webinar: The Digital Credit Debate: Impacts, Challenges, & Lessons for Consumer Protection (William Blackmon, Professor Peter Quartey, Edwin E. Salema, and Alex Wekoye) 
     

February 

• Blog: New Evidence on Consumer Awareness: Can Pakistan’s Instant Payment System RAAST Unlock Financial Inclusion? (Hussam Razi and Russell Toth) 
• Webinar: Evidence from IPA’s Transaction Cost Index: Measuring the “True” Cost of Digital Financial Services (William Blackmon, Adadzewa Otoo, Peter Quartey, Edwin E. Salema, Alex Wakoye) 
   

March 

• Blog: Ugandan Mobile Money Customers Are Facing A Sudden Price Hike (Lina Hochhalter) 
• Blog: Investing in What Works to Improve Women’s Lives (Victoria Isika, Lauren Perlik, Karla Petersen, and Rachna Nag Chowdhuri)
• Academic Working Paper: Incentives and Endorsement for Technology Adoption: Evidence from Mobile Banking in Ghana (Emma Riley, Abu Shonchoy & Robert Darko Osei) 
   

May 

• Report: Monitoring Surveys of G2P Payment Recipients in Bangladesh (Lauren Perlik) 
   

June 

• Report: Designing Credit Products to Support Women’s Economic Activity: Synthesis of Recent Literature (Daniela Graney, Tanvi Jaluka, Elizabeth Koshy Kalarikad, and Lauren Perlik) 
  • Blog: Expanding credit access for women entrepreneurs (Daniela Graney and Lauren Perlik) 
  • Webinar: Bridging the Gender Gap: Designing Credit Products to Empower Women’s Economic Growth (Emily Breza, Elizabeth Koshy, and Cara Meyers) 
     

July 

• Blog: Unlocking the Potential of Competition: Insights from Ghana's Mobile Money Market (Francis Annan and Chiman Cheung) 
• Blog: Hidden Fees Highlighted by Hidden Researchers: A Citizen Science Approach to Detect Overcharging in Digital Financial Services (Vardaan Chawla, Tomoki Fujii, Arpita Khanna, Abu Shonchoy and Lauren Perlik) 
• Blog: New Perspectives at the 2024 Responsible Finance Forum (Paul Adams) 
   

August 

• Blog: IPA’s Financial Inclusion Program New Research Agenda Investigates the Costs of Digital Financial Services in Tanzania (Hussam Razi) 
   

October 

• Financial Inclusion Week: Improving consumer outcomes: designing new tools for regulators and financial service providers (Paul Adams, William Blackmon, Matthew Bird, Rafe Mazer, Lisa Spantig, and Brian Mwesigwa) 
• Financial Inclusion Week: Balancing Growth with Responsible Digital Finance to Ensure Consumer Protection (William Blackmon, Eric Duflos, Sarah Corley, Sheila Senfuma, and Kershia Singh) 
• Financial Inclusion Week: How do we measure consumers’ experience using financial service agents? (Francis Annan and Brian Mwesigwa) 
• Financial Inclusion Week: Using the DFS Standards to Address the Crisis of Customer Harm from Digital Finance (William Blackmon, Sheila Senfuma, Wayne Hennessy-Barrett, Amelia Greenberg, and Alan Muñoz) 
• Financial Inclusion Week: Defending Against Deception: Strategies to Safeguard Consumers (Sarah Corley, Brooke Kingsland, Eric Duflos, Tavonga Muchuchuti, and William Blackmon) 
• Blog: Empowering Consumers: The Impact of Legal Aid on Mobile Money Disputes (Matthieu Chemin and Lauren Perlik) 
  • Webinar: IPA’s Consumer Protection Research Initiative: Can Legal Aid Improve Consumer Redress with Mobile Network Operators? (Anthony Kamwesigye, Matthieu Chemin, Silver Kayondo, and Paul Adams) 
• Blog: Shifting Trends: The Decline of Women's Financial Account Ownership in the Philippines (Ria Zapanta)
   

November 

• Academic Working Paper: Randomized Entry (Francis Annan) 
• Report: How Do Instant Interoperable Payment Systems Transform Modern Economies? (Hakan Özyilmaz)
• Webinar: How Do Instant Payment Systems Transform Modern Economies? (Hussam Razi, Hakan Ozyilmaz, Dilwonberish Aberra, Faisal Mahmood, Sabine Mensah, William Mng’ong’ose, and Philip Roessler) 
   

December 

• Blog: We're Expanding Our Financial Consumer Protection Work. Here's Why. (William Blackmon)