Improving Labor Market Opportunities for Refugees in Uganda

Improving Labor Market Opportunities for Refugees in Uganda

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Refugees and asylum seekers often struggle to find jobs in their host countries, even when they have unrestricted right to work. This is especially true in low-income countries, home to the majority of the displaced populations in the world. Firms may be reluctant to hire a refugee due to a possible belief that a refugee has lower productivity or is more costly to screen compared to a local worker, and language barriers and other information frictions may affect refugees’ job search behavior and attaining a job. In Uganda, researchers are evaluating the effect of a short-term internship and skills certifications on firms’ beliefs and willingness to hire refugee workers.

Policy Issue

Job Training Uganda Refugees

Two of the refugee participants at vocational training institute to be tested on their cooking skills. ©Mariajose Silva-Vargas

More than 26 million people globally have been displaced from their homelands as a result of war and ethnic, tribal, and religious violence, and into new countries with unfamiliar economic and social landscapes.[1] Approximately 86 percent of refugees migrate to developing countries,[2] most often to neighboring countries. Host countries often have limited resources to accommodate a population influx, which can strain economic integration efforts in turn. As a result, refugee job-seekers are often forced into navigating employment and other opportunities in their new home without assistance. Consequently, they have a higher likelihood of unemployment and poverty than locals. Refugees may also contend with unwelcome attitudes and discrimination from companies, the local population, and government policies that discourage hiring refugees, which can further compound the toll from the economic challenges they face.

Removing labor market participation barriers is instrumental in generating greater economic and social opportunities for refugees. This project builds on previous research, buoyed by the UNHCR and OECD’s support of such efforts to probe the impacts and mechanisms behind economically integrating refugees into local labor markets. This study is the first to examine the effect of correcting information frictions that prevent the private sector from employing refugees.

Context of the Evaluation

Uganda Refugees Mariam and Sifa
Mariam (Ugandan) and Sifa (Congolese) work together in a beauty salon. Sifa started working in the salon as part of the research project, and she stayed there as a regular employee. © Mariajose Silva-Vargas

More than 1.5 million refugees call Uganda their temporary or permanent home. Nearly 90 percent of displaced people come from the neighboring countries of the Democratic Republic of Congo and South Sudan. By Ugandan law, refugees are granted unlimited freedom of movement and the right to work; this includes an exemption from a work permit requirement. For this reason, many refugees settle in Kampala and other urban centers where there is increased access to employment opportunities stemming from the diverse array of sectors and markets present. However, young adult refugee job-seekers, including those with high levels of education, often have difficulty finding employment, resulting in the highest rates of unemployment. Refugees with secondary education have a 43 percent unemployment rate–nearly four times the unemployment rate for locals–and those with some college education have a 35 percent unemployment rate–double the local unemployment rate.[3]

Details of the Intervention

Uganda Refugee Salon

Mariam and Sifa working together at the salon. © Mariajose Silva-Vargas

Researchers developed an intervention in Kampala with the Young African Refugees for Integral Development (YARID) and Bondeko Refugee Livelihoods Centre to randomly evaluate the impact of a one-week internship and skills certifications on firms’ beliefs and willingness to hire refugee workers.

The researchers matched firms active in various manufacturing and service sectors with a refugee job seeker in those sectors that had a certificate from a practical skills test. A total of 535 firms participated in the intervention, with 325 firms randomly selected to host a one-week internship with one refugee worker while 210 were not matched with a refugee worker. 

Researchers implemented a survey one month after the matching took place and eight months after the intervention to assess its impact on firms interviewing or hiring at least one refugee and on changing firms’ and locals’ attitudes towards refugees’ participation in the labor market.

Results and Policy Lessons

The following results are preliminary and subject to change. 

Firms that received skilled refugee interns updated their beliefs regarding refugee skills. Eight months after the intervention ended, firm managers paired with refugee interns were three times more likely to hire another refugee compared with firms that did not receive skilled refugee interns.

Factors influencing beliefs about refugees’ skills: Employers’ initial attitudes toward refugee labor market integration and refugee workers’ initial attitudes toward local sentiment on refugee labor rights determined if exposure led to change. When randomly paired local firm managers and refugee interns both held initial positive attitudes, the managers were 17 percent more willing to hire refugee workers in the future compared with managers who were not paired with a refugee intern. By contrast, when randomly paired managers and refugees both held initial negative attitudes, the managers were 28 percent less willing to hire refugee workers.

Impact on Actual Hires: Researchers found that participation in the one-week internship program impacted actual hires, with the greatest effects among firms who had positive initial views about refugees and were matched with refugees who held positive views toward Ugandans. This suggests that initial attitudes were complementary to the success of employer-refugee matching. However, exposure to refugee job seekers had no impact on employers’ attitudes or biases.

Read more about the study in this article.


[1,2] UNHCR, “Figures at a Glance,” United Nations High Council on Refugees, accessed January 12, 2022

[3] Theresa Beltramo, Jed Fix, Ibrahima Sarr, “UNHCR Uganda - Knowledge Brief: Improving employment outcomes for refugees - July 2021,” August 31, 2021,

November 27, 2023
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Implementing Partners

CB30 Flex Block
Donor Repeater Block
Young African Refugees for Integral Development (YARID)
Bondeko Refugee Livelihoods Centre Logo
Bondeko Refugee Livelihoods Centre