In this webinar, researchers Lisa Spantig, Elif Kubilay, and Lucy Kaaria will present their recent findings from a research project in Kenya, in which they study phone scams, develop a novel measure of consumers’ ability to spot them and measure the effectiveness of scam education. The researchers are joined by Boniface Kamiti (Competition Authority of Kenya) and Willie Blackmon (Innovations for Poverty Action) to discuss consumer protection in DFS in Kenya and how these recent findings can impact local consumers.