Learnings from Remote Qualitative Interviews in the Philippines
In collaboration with the Supreme Court of the Philippines and the International Initiative for Impact Evaluation (3ie), Innovations for Poverty Action (IPA) Philippines is conducting a series of studies on the effect of judicial reforms on the efficiency of the lower trial courts. The three reforms under evaluation aim to reduce court case congestion through speedy and timely delivery of justice. Using quasi-experimental methods in each study, this research uses court and case level administrative data from court databases and from paper records, which have been digitized by the team, to measure court efficiency. In response to the COVID-19 pandemic and global and Philippine government guidelines, IPA Philippines adjusted the qualitative research approach in order to mitigate the impact on the ongoing research and engagement with the Supreme Court. In compliance with strict quarantine measures and restrictions on travel and in-person meetings, we used video calling technology to continue with qualitative data collection. The team also shifted from focus group discussions to single and dyad interviews. The following is a detailed summary of our transition to video calling data collection and lessons learned from this experience. Our findings can help guide future studies using remote data collection and video interviewing.