Decision-makers in government, industry, and civil society seeking to improve consumer protection capabilities often lack forums to share and learn from their peers and from researchers.With the goal of promoting knowledge-sharing and collaboration around financial consumer protection themes in emerging markets, IPA's Consumer Protection Research Initiative has launched a Practitioner’s Forum webinar series.

On September 29, 2020, from 9 AM - 10 AM (EDT), IPA's Consumer Protection Research Initiative held it's first Practitioner's Forum meeting, focusing on "Social Media as a Tool for Consumer Protection Monitoring." The Practitioner’s Forum is a new global community where IPA will share innovative new research projects from across our network or consumer protection researchers.There is demand from practitioners to learn from their peers about how data can be leveraged to improve in-house capabilities and consumer protection outcomes for clients.