Impact of COVID-19 on Low-Income Customers of Social Enterprises
Researchers
Abstract
The research team has collected data on the impacts of COVID-19 as experienced by customers of social enterprises around the world. This includes customers of off-grid energy companies (thanks to support from GOGLA and the Rockefeller Foundation) and, clients of microfinance institutions (thanks to support from SPTF and their members) and numerous other social enterprises who have agreed to contribute their data anonymously towards this aggregation. Insights include attitudes and concerns about COVID-19 and social distancing policies; impacts on financial well-being, household behaviors, food consumption; as well as what is giving people hope, what they’ve found most helpful, and what their greatest needs are. The sample includes 50,000 individuals across 32 countries in Asia, Africa and Latin America, and ach country is weighted equally regardless of the number of interviews conducted there.
Project Outcomes of Interest
Attitudes and concerns about COVID-19 and social distancing policies; impacts on financial well-being, household behaviors, food consumption; as well as what is giving people hope, what they’ve found most helpful, and what their greatest needs are
Partners
Research conducted by 60 Decibels
Key Funders: Rockefeller Foundation, the GOGLA Consumer Protection Initiative, among others
Link to Results
Impact Goals
- Build resilience and protect the financial health of families and individuals
- Build resilient and adaptable businesses and employment opportunities
- Improve social-safety net responses
Project Data Collection Mode
- CATI (Computer-assisted telephone interviewing)
Implementing Organization
60 Decibels
Results Status
Results