IPA's Consumer Protection Research Initiative is a multi-year program designed to empower policymakers, financial service providers, and civil society to design and implement innovative consumer protection solutions across emerging markets. CPRI's publications and toolkits offer actionable insights and proven strategies for researchers, policymakers, practitioners, and change-makers ready to transform consumer protection in their communities.
Gender & Consumer Protection Learning Agenda
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Financial products and services are crucial in empowering women, allowing them to control their finances and enhance their resilience. However, consumers are not homogeneous, and financial risks can vary across demographics. This highlights the need to investigate how consumer risks differ by gender and to evaluate whether risk mitigation strategies are differentially effective for women. This learning agenda examines existing evidence on consumer protection risks for women, evaluates potential solutions, and identifies critical research gaps. We found significant gaps and emphasize the need for more research on how consumer protection risks specifically affect women and how solutions can be tailored accordingly.
Toolkits for Researchers, Regulators, and Practitioners
Transaction Cost Index: A Toolkit for Measuring the Real Costs of Digital Financial Services Translating Digital Credit Transaction Data into Consumer Protection Supervision Leveraging Customer Complaints Data to Monitor Consumer Protection in Mobile Services in Uganda |
Are you a researcher, regulator, or practitioner looking to better understand how to protect consumers? CPRI's comprehensive toolkits equip you with proven methods to rigorously assess consumer vulnerabilities and test interventions. From leveraging complaints to implementing mystery shopping, each toolkit provides the essential knowledge and tools to conduct successful research.