IPA's Consumer Protection Research Initiative is a four-year program to support policymakers, financial service providers, and civil society to develop and test consumer protection solutions in four emerging markets. In March 2021, the Consumer Protection Research Initiative released reports of the results from four surveys conducted in Bangladesh, Kenya, Nigeria, and Uganda to understand the challenges consumers face with digital finance in those countries.

Bangladesh

• Survey Report: Bangladesh Consumer Protection in Digital Finance Survey
• Survey Data: Bangladesh Consumer Protection in Digital Finance Survey

Kenya

• Survey Report: Kenya Consumer Protection in Digital Finance Survey
• Survey Data: Kenya Consumer Protection in Digital Finance Survey

Nigeria

• Survey Report: Nigeria Consumer Protection in Digital Finance Survey
• Survey Data: Nigeria Consumer Protection in Digital Finance Survey

Uganda

• Survey Report: Uganda Consumer Protection in Digital Finance Survey
• Survey Data: Uganda Consumer Protection in Digital Finance Survey